How Do I Call Alaska Airlines About My Refund

Are you aware of the various ways to make a refund request on Alaska Airlines? Not just call, you have the chat and text option as well. You can even do it yourself online from the website. All of these along with the terms & conditions you should be aware of when initiating a refund request.
The article touches upon all the important pointers to answer the common question of How do I call Alaska Airlines about my refund? Alaska Airlines cancellation policy. The cases in which you won’t be eligible for a refund, among other important pointers.  

Ways To Get Refund From Alaska Airlines

Let’s come to the main question - how to contact the airline to initiate the refund process. The three ways are shared below. 

Request Alaska Airlines Refund Via Call

• Contact Alaska Airlines helpline number 800-252-7522. 
• Share your cancellation request. 
• Share your booking ID, last name, & any other required details. 
• Your cancellation request will be initiated & you will receive confirmation by mail. 

Note: customer helpline no. is active 24/7. 

Request Alaska Airlines Via Live Chat

Visit Alaska Airlines official website. 

• Go to the Help Center. 
• Click “Start Reservations Chat”. 
• Here you can click on the option of Refund request. 
• After that, follow the steps to make the request. 

Text Option

• You can text message your refund request to 82008. 
• You will get a revert on how to take the process forward. 
• Share your booking details & continue with the refund process. 
• After the refund has been initiated you will receive confirmation over mail. 

You should be aware that you don't have to contact any airline representative to make request - you can do that yourself. You just have to go to your “Manage Reservations” page on the website after you’ve logged in. (Know more about policies below.)

Alaska Airlines Refund Policy

Before you head to make an Alaska Airlines refund request, you should be thorough with refund policies so that you can be aware of whether you are eligible for a refund at all. If not, can you get a refund in the form of points or vouchers? 

Alaska Airlines 24-Hour Cancellation Policy

Passengers have 24 hours from the time they make the booking to cancel the reservation without being charged any cancellation fees, irrespective of which fares they’ve selected. 

Your Ticket Is Not Eligible for Refund In the Cases:

A third-party agent has booked your ticket.
If you got government fares.
You got "Saver fares" (outside of 24 hours of booking).
Tickets that are older than a year from the date of purchase.
You have made group or vacation bookings.
Made Unaccompanied minor bookings on partner airlines.
If your reservation has been made other than the U.S. dollars.  

Things to Keep In Mind While Requesting Refund From Alaska Airlines

1. If you’ve purchased a refundable ticket, you can choose the online option (as stated above), and your amount will be credited automatically through the original form of payment. Or you can contact customer service via call, chat or text.
   2. If you are canceling non-refundable tickets, process is same. But, you won’t be getting refund amount through payment, rather in form of credits which will be beneficial for you if you are booking on Alaska Airlines.
   3. During flight booking, if you have bought travel insurance, then you will be getting reimbursement provided cancellation has been made under covered reasons.
   4. Lastly, if you've made booking through third-party agency or site, then you will have to contact them directly for assistance regarding refund. 

How Long Does It Take To Get a Refund?

• You will likely get your money back within 20 business days if you have made cash purchases. Within 7 days, if you made the purchase through your credit card. 
• If you have purchased the tickets with points, after you cancel the tickets, you will receive the tickets within 24-48 hours after the request has been made.
• In case you have not received the refund or points back within the designated time, you can get back to the contact provided above to follow up. 

Conclusion

The article has thoroughly covered everything in the public domain regarding how to make Alaska Airlines refund requests. You now know all the options that are there, including how to call Alaska Airlines, to make the refund. Keep in mind the key policies to ensure you get your deserved refund successfully without any hassle. You should now be confident in making a successful refund request on Alaska Airlines!